About Kolsetu
The name reflects that mission. At our core, we exist to remove the communication overhead that wastes time and erodes dignity.
קול
Kol
Voice
Hebrew
सेतु
setu
Bridge
Sanskrit
A Voice Bridge
How Kolsetu Began
Kolsetu was founded in late 2024 by Virendra and Ben, two operators who had spent years building technology for regulated industries in Europe.
They saw the same pattern everywhere: enterprises drowning in inbound calls, fragmented across channels, and losing revenue every hour their phones went unanswered. Existing automation was too brittle for regulated workflows and too generic for real enterprise needs.
So they built Elba: an AI workforce purpose-built for regulated enterprises. Not a chatbot. Not a call-centre tool. A compliant, multilingual AI agent that handles voice, WhatsApp, SMS, and email with the security posture these industries demand.
We exist to give regulated teams their time back, without compromising on trust.
Today Kolsetu serves emergency assistance providers, insurers, healthcare organisations, and financial institutions across Europe. Elba speaks over 100 languages, runs on ISO 27001-certified infrastructure, and goes live in weeks, not months.
If you've ever felt blocked by a system that didn't listen, Elba is for you.
Our Team
The people behind Kolsetu and Elba.
Core Team
Ben brings over 20 years of experience building AI systems and leading product teams across healthcare, defense, and enterprise. His career began in elite Israeli military R&D with Unit 81, followed by deep learning research at FUSE-AI and independent work on automation in regulated sectors. He studied engineering at Tel Aviv University and trained in the prestigious Talpiot Program, before founding the Hamburg Global Innovators Circle to connect founders, technologists, and policymakers.
Virendra Singh Bhalothia is the Co-Founder & CTO of Kolsetu, the company behind Elba - an AI workforce for regulated industries that handles customer conversations across voice, messaging, and email in over 100 languages. With over two decades of experience building large-scale systems, including leading platform at Germany's largest private university - IU, he's now building an AI-native company in Hamburg.
Yves-Philippe has nearly 20 years of experience in information security, privacy, and compliance across finance, software, and fintech. He began his career in Swiss banking and insurance before moving into fintech, building privacy-first programs for regulated environments. As Chief Trust Officer at Kolsetu, he owns the company's trust posture: security, privacy, compliance, and responsible AI governance. A master's graduate from the University of Wales, he believes trust is a system you build, test under pressure, and maintain when nobody is watching.
Arpit leads AI at Kolsetu, with over a decade of experience building scalable, real-time systems. In the past three years, he has specialized in voice-first conversational platforms, integrating STT/TTS and low-latency orchestration to deliver enterprise-grade workflows akin to Elba. Previously an engineering lead at EP Technologies, with senior roles at Proximity Works, Pine Labs, and Verizon, he also holds a U.S. patent for cloud-based calendar syncing. A MANIT graduate, Arpit builds pragmatic, resilient solutions.
David Webster brings more than 30 years of enterprise sales leadership across Oracle, Quadient, and Mobius, with experience spanning EMEA, Russia, and the UK. He has led complex buying cycles through procurement, legal, and multi-stakeholder decision paths in highly regulated environments. Having held partner responsibility at Mobius and Quadient, and with partner management now under his remit at Kolsetu, he leads both direct and partner sales channels with a practical operator mindset that helps teams build trust early, navigate enterprise motion, and close with discipline.
Shreyansh is a founding engineer with an entrepreneurial track record, having already built, shipped, and sold products before joining Kolsetu. He works on the core of Elba with a focus on clean architecture, reliability, and systems that age well as complexity grows. Alongside product engineering, he is helping drive India GTM with strong ownership and execution discipline.
Advisors
Dirk Simon
Uni Göttingen, Netzwerk Universitätsmedizin - GTM & Healthcare Business Development
Hendrik Kleinwächter
AHEAD, ex-Tripl - Founding Advisor, Strategy & Operations
Sven Friedl
Charité BIH Innovation, Senior Technology Transfer Manager, Advisor for IP and Business Models, Healthcare Strategy
David Schaerf
North Star Labs | Founder ONELIFE Health: Advisor (Digital Health Strategy, GKV/PKV Market Entry, Product)
Our Values
Empathy first
We are proactive, helpful, and patient with one another every single day. We never lose sight of the people behind the code.
Integrity always
We take personal responsibility for quality and communicate with warmth that is always honest, polite, and transparent.
Driven with purpose
We live with a sense of urgency because we care deeply about the impact of our work, grounding decisions in objective facts.
See Elba in action
Talk with our team and see how Elba handles your specific workflows.