Elba vs. Synthflow
Regulated Industries vs. General Automation
Synthflow provides no-code AI voice agents for sales and customer support. Elba focuses specifically on regulated industries like healthcare, finance, and insurance, handling complete operational workflows with enterprise-grade compliance.
Talk with the Kolsetu team. We will map your workflow, benchmark Elba against Synthflow, and propose a compliant rollout plan for EU/UK operations.
Hamburg, Germany • Founded in March 2025
Kolsetu builds Elba for regulated enterprises
Berlin, Germany • Founded 2023
No-code Voice AI OS with in-house telephony and testing
Quick Comparison
You operate in regulated industries and need EU and UK compliant workflow execution across voice and digital channels.
You want fast, no-code voice automation with in-house telephony, testing, and operational monitoring.
Key Difference: Elba executes regulated workflows end to end. Synthflow focuses on voice automation with a no-code OS and telephony control.
What Makes Elba Different
Real Omnichannel, Not Just Multiple Channels
Other platforms let you use different channels separately. Elba runs one continuous conversation across all of them, live, connected, and auditable.
Same session. Same context. Same outcome.
“Only Elba lets you message a customer on WhatsApp while still on the phone, and bring their response straight into the same conversation.”
Why Choose Elba Over Synthflow
The advantages that matter when regulated teams need something that can actually go live.
Regulated Industry Expertise
Purpose-built for healthcare, finance, and insurance with deep compliance knowledge.
Full Workflow Execution
Beyond voice, complete operations from intake to resolution with audit trails.
ISO 27001 Certified
Enterprise-grade security with documented controls and audits.
EU and UK Data Residency
Regulated hosting options that align with GDPR and sovereignty needs.
Forward-Deployed Delivery
We build, test, and deploy workflows with a clear rollout plan.
Feature-by-Feature Comparison
See exactly how Elba and Synthflow compare across key capabilities.
Go-Live in Weeks
Most teams go live in 2 to 6 weeks, depending on integrations and scope.
Week 0 to 1: Discovery and workflow mapping
We map your regulated workflow, data sources, and handoffs, then define success metrics and compliance requirements.
Week 2 to 3: Build, integrate, and test
We configure playbooks, connect systems, and run simulations with audit logging and escalation rules.
Week 4 to 6: Launch and optimize
We go live with a controlled rollout, monitor outcomes, and refine until targets are met.
Enterprise Benefits
EU and UK data residency
Keep regulated data in approved regions with GDPR alignment and sovereignty options.
ISO 27001 certified security
Audit-ready controls, documented policies, and continuous monitoring.
Workflow execution, not just conversations
Elba decides, remembers, and executes across channels with a single persistent session.
Forward-deployed delivery
Dedicated engineers build and launch your workflows with a clear rollout plan.
Which Solution is Right for You?
Choose Elba if you...
Best for regulated enterprises
- Healthcare providers needing patient communication
- Financial services with compliance requirements
- Insurance companies automating claims
- Enterprises with complex workflows
Choose Synthflow if you...
May be better suited for
- Teams wanting no-code voice automation
- Sales and support groups focused on call handling
- Organizations prioritizing telephony performance
- Companies that want built-in testing and monitoring
Synthflow strengths: No-code Voice AI OS for inbound and outbound calls, Forward-deployed engineers and fast time to production
Frequently Asked Questions: Elba vs Synthflow
Straight answers on choosing between Elba by Kolsetu and Synthflow.
Yes, for regulated workflows that need EU and UK data residency, audit trails, and cross-channel execution. Synthflow is strong for no-code voice automation with in-house telephony and testing.
Yes. Synthflow lists its company address in Berlin, Germany in its imprint.
Synthflow lists SOC 2, HIPAA, PCI DSS Level 1, GDPR, and ISO 27001 compliance on its site. Elba is ISO 27001 certified and provides EU data residency by default.
Yes. Synthflow highlights in-house telephony, a prompt testing sandbox, BYOC support, and fast response times.
Yes. Our team provides migration support with typical go-live in 2-6 weeks.
Explore More Context
Pair this comparison with blog analysis and industry-specific use cases.
Disclaimer: Based on publicly available information as of January 2026. Features and offerings may change.
Ready to compare in a real workflow?
Call the live workflow or book a walkthrough with the Kolsetu team to see how Elba works in practice.