Website Policy

Effective as of: September 9, 2025

1. Introduction

This Website Policy (“Policy”) describes how Kolsetu GmbH (“Kolsetu”, “we”, “us”, “our”) collects, uses, and shares information when you visit our website at kolsetu.com (the “Website”). We are committed to protecting your privacy and ensuring transparency about our data practices in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

Kolsetu GmbH

Gänsemarkt 33

20354 Hamburg, Germany

Email: privacy@kolsetu.com

Phone: +49 15888 369116

3. Information We Collect

3.1 Information You Provide

When you interact with our Website, you may provide us with information including:

  • Contact information (name, email address, phone number) when you fill out contact forms
  • Company information when requesting demos or product information
  • Communication preferences and feedback you provide

3.2 Information Collected Automatically

When you visit our Website, we may automatically collect certain information including:

  • Device and browser information (browser type, operating system, device type)
  • IP address and approximate location data
  • Pages visited, time spent on pages, and navigation paths
  • Referring website or source

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through our cookie consent banner or your browser settings.

Types of Cookies We Use:

  • Essential Cookies: Required for the Website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our Website
  • Marketing Cookies: Used to deliver relevant advertisements (only with your consent)

5. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To send you information about our products and services (with your consent)
  • To improve our Website and user experience
  • To analyze website traffic and usage patterns
  • To comply with legal obligations

6. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

  • Consent: When you have given explicit consent for specific processing activities
  • Legitimate Interests: For website analytics and improving our services
  • Contract Performance: To respond to your requests and provide services
  • Legal Obligation: To comply with applicable laws and regulations

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at privacy@kolsetu.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is processed exclusively within the European Union.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

10. Contact Us

If you have any questions about this Website Policy or our data practices, please contact us:

Email: privacy@kolsetu.com

Phone: +49 15888 369116

Address: Gänsemarkt 33, 20354 Hamburg, Germany

You also have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.


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